Managing Meetings

1 Day Course
Code PPD027

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


People attending business meetings spend many thousands of 'man hours' every year. The cost to the organisation of attending meetings can be extremely high. Poor quality meetings create demotivation and are a waste of corporate resources and money. This course can be delivered as a stand alone course or form part of the 'management development programme'. This course meets the following NVQ Level 4 units: C2; C13; D2.


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Meeting Preparation (5 topics)

  • This module considers the key factors that are needed at the preparation stage to ensure the meeting is productive:
  • establishing if the meeting is needed
  • identifying common errors and pitfalls of preparation
  • creating the desired outcome for the meeting
  • identifying attendees and their potential needs

Creating the Agenda (5 topics)

  • This module looks at the importance of having a quality agenda
  • the structure of an effective agenda
  • possible content including common items
  • a.o.b. - to have or not to have
  • agenda distribution - the pro's and con's

Meeting Control Skills (6 topics)

  • This module considers whether chairing or attending the meeting, we need to develop control skills to aid productivity:
  • seating layout
  • being seen and heard - how we behave and look sends out a specific message
  • using effective and quality communication both verbally and non-verbally
  • managing participation
  • controlling digressions and interruptions

Meeting Dynamics (5 topics)

  • This module addresses the dynamics of meetings and their effect on the outcome:
  • handling problems and dealing with awkward requests
  • positive and negative behaviours
  • monitoring bias, indecision and manipulation
  • taking minutes and allocating actions

Post Meeting Actions (5 topics)

  • This module considers the do's and don'ts of post meeting actions:
  • approving and following up on minutes
  • monitoring agreed actions
  • keeping everyone informed
  • agreeing and setting the next meeting



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