Manage Outsourced Service Providers

More and more companies are turning to the use of external suppliers to manage company services, in order that they may concentrate or the management of the core business. The reliance that a company must place on these service providers means that their choice and management are critical to the success of the parent company.

This course will define the steps necessary to choose and manage providers so that a working partnership may be established to the benefit of both.

There will be opportunities throughout the course to consider a case study scenario and practice the review of documents, the decisions on what to include and the processes that should be put in place to maintain a proper working relationship. You will benefit from this course if you are likely to be involved in the consideration to outsource services or who may be directly concerned in the day-to-day contact with the service provider.