Stepping Up to Management

4 Day Course

This course has been superceded by Stepping up to Management (3 day).


Course Topics (10 topics)

  • Resource management techniques.
  • How to monitor and control effectively.
  • Communicating best practice.
  • Practice in coaching your teams.
  • Advice on dealing with difficult people.
  • Prepare, conduct and follow up effectively on collaborative meetings that achieve results.
  • Deploy productive time management strategies.
  • Understand more effective resourcing.
  • Apply fundamental conflict and escalation tools.
  • Apply the basics of progress reporting.