Stepping Up to Management
This course has been superceded by Stepping up to Management (3 day).
Course Topics (10 topics)
- Resource management techniques.
- How to monitor and control effectively.
- Communicating best practice.
- Practice in coaching your teams.
- Advice on dealing with difficult people.
- Prepare, conduct and follow up effectively on collaborative meetings that achieve results.
- Deploy productive time management strategies.
- Understand more effective resourcing.
- Apply fundamental conflict and escalation tools.
- Apply the basics of progress reporting.