M1572: Implementing and Managing Microsoft Exchange 2000

5 Day Course
Hands On
Official Microsoft Curriculum
Code M1572

This course has been retired. Please view currently available Microsoft Exchange Server Training Courses.


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Introduction to Microsoft Exchange 2000 (6 topics)

  • Exchange 2000 Product Offerings
  • Integration with Windows 2000
  • Administrative Capabilities
  • Message Routing Capabilities
  • User Capabilities
  • Developer Capabilities

Installing Microsoft Exchange 2000 (6 topics)

  • Exchange and Windows 2000
  • Preparing to Install Exchange 2000
  • Installing Exchange 2000
  • Default File Locations and Share-Point Permissions
  • Troubleshooting Installation Options
  • Labs: Lab A: Installing Microsoft Exchange 2000

Administering Microsoft Exchange 2000 (9 topics)

  • Introduction to Administrative Utilities
  • Introduction to Exchange System Manager
  • Managing Administrative Security
  • Creating and Configuring Administrative Groups
  • Using Exchange 2000 System Policies
  • Administering Exchange 2000 Address Lists
  • Labs: Lab A: Creating a Mail-enabled User Account
  • Lab B: Setting Security on Administrative Groups
  • Lab C: Managing an Address List in Exchange 2000

Creating and Managing Storage Groups and Stores (7 topics)

  • Storage Groups
  • ESE Features of Exchange 2000
  • Creating Storage Groups
  • Creating Stores
  • Managing Storage Groups and Stores
  • Labs: Lab A: Creating Storage Groups and Multiple Exchange 2000 Databases
  • Lab B: Building a Full-Text Index

Creating and Managing Recipient Objects (9 topics)

  • Creating Recipient Objects
  • Configuring Recipient Objects
  • Managing Recipient Objects
  • Making Bulk Changes to the Directory
  • Configuring Policies
  • Labs: Lab A: Managing Exchange 2000 Recipient Objects
  • Lab B: Creating a Recipient Policy
  • Lab C: Creating and Applying a Mailbox Store Policy

Creating and Managing Public Folders (8 topics)

  • Introduction to Public Folders
  • Configuring Public Folder Permissions
  • Managing Public Folder Replication
  • Replicating Public Folders
  • Setting Public Store Policies
  • Labs: Lab A: Creating and Configuring Public Folders
  • Lab B: Replicating Public Folder Data
  • Lab C: Creating and Using Public Folder Trees

SMTP in Microsoft Exchange 2000 (7 topics)

  • Introduction to SMTP
  • Configuring multiple SMTP Domain Names
  • Configuring an SMTP virtual server
  • Configuring an SMTP connector
  • Troubleshooting SMTP connectivity
  • Labs: Lab A: Securing an SMTP Virtual Server
  • Lab B: Creating SMTP Connectors

Message Routing in Microsoft Exchange 2000 (5 topics)

  • Message Routing and Routing Groups
  • Connecting Routing Groups
  • Determining Link Status
  • Routing Messages
  • Labs: Lab A: Creating Routing Groups and Routing Group Connectors

Message Flow in Microsoft Exchange 2000 (4 topics)

  • Message Flow Architecture
  • Working with Failed Links
  • Message Tracking
  • Labs: Lab A: Analyzing Message Flow in Exchange 2000

Configuring Internet Protocols (7 topics)

  • IIS Integration with Exchange 2000
  • Examining Client Connectivity and Security
  • Kerberos Authentication
  • Front-End/Back-End Server Configuration and Security
  • Configuring NNTP Services
  • Troubleshooting Client Connectivity by Using Telnet
  • Labs:Lab A: Creating and Configuring an IMAP4 Virtual Server

Accessing Microsoft Exchange 2000 with Outlook Web Access (5 topics)

  • Examining Outlook Web Access Components and Process
  • Configuring an HTTP Virtual Server
  • Securing Outlook Web Access Communication
  • Labs:Lab A: Sending E-mail Messages by Using Outlook Web Access
  • Lab B: Configuring an HTTP Front-end Server

Configuring Instant Messaging (8 topics)

  • Introduction to Instant Messaging
  • Basics of Instant Messaging
  • Instant Messaging Terminology
  • Instant Messaging Components
  • Installing and Configuring Instant Messaging
  • Instant Messaging Operations and Considerations
  • Best Practices
  • Labs: Lab A: Configuring and Using Exchange 2000 Instant Messaging

Implementing Microsoft Exchange 2000 Conferencing Server (6 topics)

  • Capabilities of Exchange 2000 Conferencing Server
  • Architecture of Exchange 2000 Conferencing Server
  • Components and Technologies of Exchange 2000 Conferencing Server
  • Windows 2000 Dependencies
  • Configuring Exchange 2000 Conferencing Server
  • Labs: Lab A: Installing

Monitoring Microsoft Exchange 2000 (7 topics)

  • Configuring and Using Exchange 2000 Conferencing Server (optional)
  • Tools for Monitoring Exchange 2000
  • Monitoring Exchange 2000 by Using The Performance Console
  • Monitoring Exchange 2000 by Using Monitoring And Status
  • Logging and Viewing Diagnostic Data
  • Labs:
  • Lab A: Monitoring Exchange 2000

Disaster Recovery in Microsoft Exchange 2000 (6 topics)

  • Introduction to Disaster Recovery in Exchange 2000
  • Backing Up Exchange 2000 by Using the Windows 2000 Backup Utility
  • Restoring Exchange 2000
  • Creating a Disaster Recovery Plan
  • Lab A: Backing up and Restoring Exchange 2000 Stores
  • Lab B: Recovering Exchange 2000 Mailboxes and Messages

The Microsoft Exchange 2000 Challenge (1 topic)

  • The Exchange 2000 Challenge is an activity used to review the entire course and inspire classroom discussions.


Before attending this course, students must have:
  • Working knowledge of Microsoft Windows® 2000.
  • Completed Course 1560, or Course 2154, or equivalent working knowledge.
  • Working knowledge of Networking, including Transmission Control Protocol/Internet Protocol (TCP/IP), Domain Name System (DNS), and Internet Information Services (IIS).
  • Working knowledge of Internet protocols, including Post Office Protocol version 3 (POP3) or Internet Message Access Protocol version 4 (IMAP4), SMTP, Hypertext Transfer Protocol (HTTP), and Network News Transfer Protocol (NNTP).
  • Knowledge of Exchange Server 5.5 is beneficial but not essential.