3003F NKS-What's New with Nortel Contact Centre-Manager Scripting
Book Now - 1 Delivery Method Available:Classroom Virtual Classroom Private Group - Virtual Self-Paced Online
This training is designed for personnel who want to understand the scripting enhancements introduced with Contact Centre 6.0. It provides a delta view of the differences between developing scripts using Symposium Call Centre Web Client 4.5 and Contact Centre Manager Administration 6.0. This training assumes that the student is already familiar with how to write scripts for Symposium Call Centre Server.
At the end of this course you will be able to do the following:
-Describe the new scripting features of Nortel Contact Centre-Manager
-Identify the new scripting user interfaces
-Describe the functionalities available in the new scripting user interfaces
We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.
The courses below may help you meet the knowledge level required to take this course.
Nortel Networks Meridian 1 Basic System Administration
Configure & administer the day-to-day changes needed to manage your system with training course Nortel Networks Meridian 1 Basic System AdministrationClassroom Virtual Classroom Private Group - Virtual Self-Paced Online