Implementing Cisco IP Telephony and Video Part 2

5 Day Course
Hands On
Official Curriculum

This course has been retired. Please view currently available Cisco Collaboration Training Courses.


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Multisite Deployment Implementation (50 topics)

  • Multisite Deployment Issues Overview
  • Quality Issues
  • Bandwidth Issues
  • Availability Issues
  • Overview of Dial Plan Issues
  • Fixed-Length vs. Variable-Length Numbering Plans
  • Optimized Call Routing and PSTN Backup
  • Overlapping and Nonconsecutive Numbers
  • PSTN Requirements
  • Dial Plan Scalability Issues
  • NAT and Security Issues
  • Multisite Deployment Solution Overview
  • Quality of Service
  • Overview of Solutions to Bandwidth Limitations
  • Low-Bandwidth Codecs and RTP-Header Compression
  • Local Conference Bridges
  • Transcoders
  • Mixed Conference Bridge
  • Multicast MOH from Branch Router Flash
  • Call Admission Control
  • Availability Overview
  • PSTN Backup
  • MGCP Fallback: Normal Operation
  • Fallback for IP Phones: Normal Operation
  • Call Forward Unregistered
  • Automated Alternate Routing
  • Mobility Solutions
  • Overview of Dial Plan Solutions
  • NAT and Security Solutions
  • Overview of Multisite Connection Options
  • SIP Trunk Review
  • H.323 Trunks
  • Trunk Implementation Overview
  • Multisite Dial Plan Overview
  • Implementing Site Codes for On-Net Calls
  • Implementing PSTN Access
  • Implementing Selective PSTN Breakout
  • Implementing PSTN Backup for On-Net Intersite Calls
  • Implementing TEHO
  • Globalized Call Routing Overview
  • Globalization of Localized Call Ingress on Gateways
  • Localized Call Egress
  • Globalized Call Routing Examples
  • URI Dialing Overview
  • URI Endpoint Addressing Review
  • URI Partitions and CSSs Review
  • URI Call Sources Review
  • Blended Addressing
  • FQDNs in Directory URIs
  • URI Call Routing

Centralized Call-Processing Redundancy Implementation (5 topics)

  • Remote Site Redundancy Overview
  • MGCP Fallback Operation
  • Cisco Unified SRST Operation
  • Cisco Unified Communications Manager Express in SRST Mode
  • Dial Plan Requirements for MGCP Fallback and Cisco Unified SRST Scenarios

Bandwidth Management and CAC Implementation (11 topics)

  • Bandwidth Management Options
  • Cisco Unified Communications Manager Codec Configuration
  • Local Conference Bridge Implementation
  • Transcoder Implementation
  • Multicast MOH from Branch Router Flash Implementation
  • CAC Overview
  • Enhanced Location CAC Characteristics
  • Intracluster Enhanced Location CAC
  • Intercluster Enhanced Location CAC
  • Enhanced Location CAC Considerations
  • Automated Alternate Routing

Features and Applications for Multisite Deployments (20 topics)

  • Issues with Devices Roaming Between Sites
  • Device Mobility Overview
  • Device Mobility Configuration Elements
  • Device Mobility Operation
  • Device Mobility Considerations
  • Device Mobility Interaction with Globalized Call Routing
  • Device Mobility Configuration
  • Issues with Users Roaming Between Sites
  • Cisco Extension Mobility Overview
  • Cisco Extension Mobility Configuration Elements
  • Cisco Extension Mobility Operation
  • Cisco Extension Mobility Considerations
  • Cisco Extension Mobility Configuration
  • Cisco Unified Mobility Overview
  • Cisco Unified Mobility Call Flows
  • Cisco Unified Mobility Implementation Requirements
  • Cisco Unified Mobility MGCP or SCCP Gateway PSTN Access
  • CSS Handling in Cisco Unified Mobility
  • Cisco Unified Mobility Access-List Functions
  • Cisco Unified Mobility Configuration

Cisco VCS and Cisco Expressway (21 topics)

  • Cisco VCS and Cisco Expressway Series Overview
  • Cisco VCS and Cisco Expressway Series Deployment Options
  • Cisco VCS and Cisco Expressway Series Platforms, Licenses, and Features
  • Cisco VCS and Cisco Expressway Clustering
  • Cisco VCS and Cisco Expressway Series Initial Configuration
  • User Authentication Options
  • Endpoint Registration
  • Endpoint Authentication
  • Cisco TMS Provisioning
  • Zones
  • Links
  • Pipes
  • Cisco Unified Communications Manager and Cisco VCS Interconnection Overview
  • Call Flow between Cisco Unified Communications Manager and Cisco VCS
  • Cisco VCS Dial Plan Components
  • Configuration of Cisco Unified Communications Manager and Cisco VCS Interconnections
  • FindMe Configuration Procedure
  • Unified Communications Mobile and Remote Access Overview
  • Unified Communications Mobile and Remote Access Components
  • Unified Communications Mobile and Remote Access Operations
  • Unified Communications Mobile and Remote Access Configuration Procedure

GDPR and CCD (20 topics)

  • ILS Overview
  • ILS Networking
  • GDPR Overview
  • ILS Network Configuration Procedure
  • Exchange of Directory URIs
  • Configuration of Directory URI Exchange
  • Exchange of Numbers and Patterns
  • Configuration of Number and Pattern Exchange
  • Import and Export of Global Dial Plan Catalogs
  • SAF and CCD Overview
  • SAF Characteristics
  • CCD Characteristics
  • CCD Operation
  • Monitoring Learned Routes
  • Cisco Unified SRST Considerations
  • Considerations When Using Globalized Call Routing
  • Trunk Considerations
  • Considerations When Using Clustering Over the WAN
  • SAF and CCD Implementation Overview
  • Configure SAF and CCD

Labs (11 topics)

  • Implementing a +E.164-Based Dial Plan for International Multisite Deployments
  • Implementing a URI-Based Dial Plan for Multisite Deployments
  • Implementing SRST and MGCP Fallback
  • Implementing Bandwidth Management
  • Implementing Enhanced Location CAC
  • Implementing Device Mobility
  • Implementing Extension Mobility
  • Implementing Cisco Unified Mobility
  • Configuring Cisco VCS Control to Register Endpoints
  • Implementing a Dial Plan in Cisco VCS Control to Interconnect with Cisco Unified Communications Manager
  • Implementing Mobile and Remote Access via Cisco Expressway


  • Working knowledge of converged voice, video, and data networks
  • Working knowledge of the MGCP, SIP, and H.323 protocols and their implementation on Cisco IOS gateways
  • Ability to configure and operate Cisco routers and switches
  • Ability to configure and operate Cisco Unified Communications Manager in a single-site environment
  • Completion of Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

Additional Learning

The courses below may help you meet the knowledge level required to take this course.