User Experience Fundamentals

4 Day Course
Hands On

Book Now - 2 Delivery Methods Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


From the simplest web-page, to the instrument panel of the latest aircraft, everything the user sees, hears, or feels has a major impact on the way that they use the tools in front of them. This course teaches the essential skills for designing and developing the way in which users will interact with their products, be it websites, software applications, or physical products.

Target Audience

Whether you are a full blown User Experience Designer, or a software developer who needs to understand the User Experience (UX) field, you will find this course essential in improving the lives of your users.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


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Introduction to the Core Concepts (4 topics)

  • Usability
  • Cognitive Limitations
  • Content Considerations
  • User Psychology

The Right Design Process (2 topics)

  • User Centred Design
  • Goal Directed Design

Basic Design Principles (2 topics)

  • Interaction
  • Values

Implementation and Mental Models (3 topics)

  • Implementation Models
  • User Mental Models
  • Represented Models

Wireframing and Prototyping (6 topics)

  • The Lifecycle of Wireframes
  • Low Fidelity Wireframes
  • High Fidelity Wireframes
  • Information Design
  • Navigation Design
  • Interface Design

Understanding Users (9 topics)

  • Quantitative vs Qualitative Research
  • Qualitative Research
  • Types of Qualitative Research
  • Ethnographic Interviews
  • Focus Groups
  • Demographics
  • User/Usability Testing
  • Card Sorting
  • Task Analysis

Designing for Different Experience Levels (4 topics)

  • Designing for Beginners
  • Designing for Experts
  • Designing for Intermediates
  • Perpetual Intermediates

Planning and Designing User Behaviour (2 topics)

  • Design Patterns
  • Designing Good Behaviour

Usability (11 topics)

  • Understanding Usability and Ease of Use
  • Learnability
  • Efficiency
  • Memorability
  • Error Handling
  • User Satisfaction
  • Contextual Inquiry
  • Discoverability
  • Usability Considerations
  • Designing for Usability
  • Evaluating Usability

User Centred Design (11 topics)

  • Understanding User Centred Design
  • UCD Approaches; Cooperative, Participatory, and Contextual Design
  • Implementation
  • User Types
  • Understanding Users
  • Modelling Users
  • Scenarios and Requirements
  • Visibility
  • Accessibility
  • Legibility
  • Communication Language

Platforms (4 topics)

  • Designing Desktop Software
  • Designing for the Web
  • Designing for Handheld Devices
  • Designing for other Devices

Stopping Points (2 topics)

  • Errors, Notifications, and Confirmation Messages
  • Asking Permission

Navigation (6 topics)

  • Navigating Multiple Screens
  • Navigating Multiple Views
  • Navigating Multiple Pages
  • Navigation between Panes
  • Navigating Information
  • Improving Navigation

Metaphors, Idioms, and Affordances (6 topics)

  • Interface Paradigms
  • Interface Metaphors
  • Limitations of Metaphors
  • Building Idioms
  • Semantics of Affordances
  • User Expectations

Modelling Users (5 topics)

  • Constructing Personas
  • Goals
  • Workflow Models
  • Artifact Models
  • Physical Models

Design Validation (3 topics)

  • Prototyping
  • Testing
  • Iteration

Building Scenarios (2 topics)

  • Creating Requirements
  • Narrative as a Design Tool

Flow (2 topics)

  • Flow and Transparency
  • Harmonious Interactions

Common Traps (3 topics)

  • Designing too Broadly
  • Over-complication
  • Over-simplification

The Building Blocks of Visual Design (7 topics)

  • Shape
  • Size
  • Hue
  • Value
  • Orientation
  • Texture
  • Position

The Principles of Visual Design (5 topics)

  • Visual Information
  • Animation
  • Visual Communication
  • Graphic Design
  • Building an Experience Type through Visual Design

Consistency and Standards (2 topics)

  • Learnability
  • Creating the illusion of Intuitive Design

Designing Interactions part 1 (10 topics)

  • Streamlining and Simplification
  • Searching and Finding
  • 'Undo'
  • Window Behaviour
  • Controls
  • Menus
  • Toolbars
  • Dialogs
  • Errors, Alerts, and Confirmations
  • Pointing, Selection, and Direct Manipulation


Delegates must be computer literate, and have recent experiences as a computer user.

Scheduled Dates

Please select from the dates below to make an enquiry or booking.


Different pricing structures are available including special offers. These include early bird, late availability, multi-place, corporate volume and self-funding rates. Please arrange a discussion with a training advisor to discover your most cost effective option.

Code Location Duration Price May Jun Jul Aug Sep Oct
Virtual Classroom (Virtual On-Line)
4 Days $4,225

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