M8595: Microsoft Retail Management System 1.3 - Store Operation

2 Day Course
Code M8595

Book Now - 1 Delivery Method Available:

Classroom Virtual Classroom Private Group - Virtual Self-Paced Online


The 2-day Microsoft course on Retail Management System® Store Operations (RMS SO) prepares students to assist customers with the installation, setup, configuration, and implementation of Store Operations. Students learn how to configure the application for retail environments consisting of one-store retail businesses or multiple-store corporations. The course focuses on the Store Operations Administrator, Manager, and Point of Sale programs, and how they are used for database setup and maintenance, inventory and customer management, and the configuration of point-of-sale registers. Students completing this course acquire a basic understanding of Store Operations functionality and capabilities.

RMS SO training is recommended for Microsoft Certified Partners who plan to sell, implement, configure, consult, and/or support RMS SO. The course is targeted toward resellers who want to assist their customers with the installation, administration, implementation, and maintenance of the RMS SO application. Partners who participate in this course will gain a practical working knowledge of the application's functionality and capabilities.

Training Partners

We work with the following best of breed training partners using our bulk buying power to bring you a wider range of dates, locations and prices.


Collapse all

Store Operations Overview (3 topics)

  • Store Operations Overview
  • Store Operations Components
  • Concept of a Database Server

Store Operations Manager (25 topics)

  • Manager Navigation
  • Database Setup Procedures
  • Store Wide Parameters
  • Defining Departments and Categories
  • Defining Sales Taxes
  • Entering Suppliers Information
  • Defining Item Messages
  • Defining Discounts
  • Entering and Defining Items
  • Defining Account Types
  • Defining Cashiers
  • Defining Sale Reps
  • Defining Currencies
  • Defining Tender Types
  • Defining Reason Codes
  • Defining Shipping Carriers
  • Defining Receipt Formats
  • Defining Pole Displays
  • Defining Register Configurations
  • Inventory Transfers
  • Purchase Orders
  • Opening/Closing Batches
  • Printing Statements
  • Creating Labels
  • Using Reports

Using Store Operations Point of Sale (9 topics)

  • Navigation in the POS Program
  • POS function Keys
  • Logging on to the POS Screen
  • Performing Sales Transactions
  • Opening/Closing your Drawer
  • Printing X Report
  • Printing Z Report
  • Creating Quotes, Orders, Back Orders, Returns, and Layaways
  • Customizing Buttons

Administrative Tasks and Integration Options (5 topics)

  • Security Setups
  • Offline Server mode
  • Import Utility
  • Upgrading
  • Integrations


Before attending this course, students must have: - A working knowledge of Windows 2000 or Windows XP - Basic understanding of SQL Server - Basic understanding of daily retail operations - Basic understanding of retail software applications and database storage techniques.

Course PDF


Share this Course


Recommend this Course