CVOICE8: Implementing Cisco Voice Communications and QoS v8.0

5 Day Course
Hands On
Official Curriculum

This course has been retired. Please view currently available Voice over IP VOIP Training Courses.


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Introduction to Voice Gateways (4 topics)

  • Understanding Cisco Unified Communications Networks and the Role of Gateways
  • Examining Gateway Call Routing and Call Legs
  • Configuring Gateway Voice Ports
  • Understanding DSP Functionality, Codecs, and Codec Complexity

VoIP Call Legs (6 topics)

  • Examining VoIP Call Leg Characteristics and VoIP Media Transmission
  • Explaining H.323 Signaling Protocol
  • Explaining SIP Signaling Protocol
  • Explaining MGCP Signaling Protocol
  • Describing Requirements for VoIP Call Legs
  • Configuring VoIP Call Legs

Cisco Unified Communications Manager Express Endpoints Implementation (3 topics)

  • Introducing Cisco Unified Communications Manager Express
  • Examining Cisco Unified Communications Manager Express Endpoint Requirements
  • Configuring Cisco Unified Communications Manager Express Endpoints

Dial Plan Implementation (5 topics)

  • Introducing Call Routing
  • Understanding Dial Plans
  • Describing Digit Manipulation
  • Configuring Path Selection
  • Configuring Calling Privileges

Gatekeeper and Cisco Unified Border Element Implementation (2 topics)

  • Understanding Gatekeepers
  • Examining Cisco Unified Border Element

Quality of Service (5 topics)

  • Introducing QoS
  • Understanding QoS Mechanisms and Models
  • Explaining Classification, Marking, and Link Efficiency Mechanisms
  • Managing Congestion and Rate Limiting
  • Understanding Cisco AutoQoS

Labs (10 topics)

  • Lab 1-1: Configuring Voice Ports
  • Lab 1-2: Configuring DSPs
  • Lab 2-1: Configuring VoIP Call Legs
  • Lab 3-1: Configure Cisco Unified Communications Manager Express to Support Endpoints
  • Lab 4-1: Implementing Digit Manipulation
  • Lab 4-2: Implementing Path Selection
  • Lab 4-3: Implementing Calling Privileges
  • Lab 5-1: Implementing Gatekeepers
  • Lab 5-2: Implementing Cisco Unified Border Element
  • Lab 6-1: Implementing QoS Using AutoQoS and Manual Configuration


Delegates are required to meet the following prerequisites: * Working knowledge of fundamental terms and concepts of computer networking to include LANs, WANs, and IP switching and routing * Ability to configure and operate Cisco IOS routers in an IP environment at CCNA Level ICND1 and ICND2 or CCNABCis Recommended * Basic knowledge of traditional voice, converged voice, and data networks at the CCNA Voice Level ICOMM is Recommended

Additional Learning

The courses below may help you meet the knowledge level required to take this course. If you are unsure please ask a training advisor .

Relevant Certifications

  • The CCNP Voice certification recognizes the increased importance placed on IT professionals of today who are responsible for integrating voice technology into underlying network architectures. Individ...

What Our Customers Say

The training was delivered with a high level of expertise and excellence. Instructor was highly knowledgeable.”

Technical Trainer, Aviat Networks

Overall the course was really good, the trainer really understood the material and was very approachable.”

Customer Training Manager, Aviat Networks

Excellent course, informative and well-paced.”

CSE, Cisco

Course was very well outlined. Topics were great and bridged many gaps.”

System Engineer, Cable & Wireless

An excellent intro to video encoding & MPEG transport streams - I would definitely recommend it.”

Broadcast Engineer, Cisco

Definitely an excellent intro. Left me interested in learning more.”

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Excellent training course with real examples and practical classroom demonstrations.”

Transport Designer, Orange

Instructor knowledge and experience was excellent.”

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