CCNA Service Provider Operations

Cisco Certified Network Associate in Service Provider Operations (CCNA SP Operations) validates basic knowledge and skills (of a Tier I support engineer) in a prescriptive troubleshooting environment within carrier class IP NGN core network infrastructure. CCNA SP Operations curriculum includes incident (event), fault, configuration, change, and performance management procedures, along with NMS tools and protocols.

Valid Cisco CCENT, CCNA, or any CCIE certification can act as a prerequisite.

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