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ITIL Certifications

Overview Certifications (11)

Overview:  

ITIL is the only consistent and comprehensive documentation of best practice for IT Service Management. Used by many hundreds of organisations around the world, a whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.

ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT. ITIL has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management.

The ethos behind the development of ITIL is the recognition that organisations are becoming increasingly dependent on IT in order to satisfy their corporate aims and meet their business needs. This leads to an increased requirement for high quality IT services.

ITIL provides the foundation for quality IT Service Management. The widespread adoption of the ITIL guidance has encouraged organisations worldwide, both commercial and non-proprietary, to develop supporting products as part of a shared 'ITIL Philosophy'.

Certifications

  1. ITIL Infrastructure Library Version 3 ITIL Infrastructure Library Version 3 certification training program and accreditation. Learn from the experts and implement best practice in your company.
  2. Foundation Certificate in IT Service Management (v2 and v3) This is designed to provide a foundation level of knowledge in IT Service Management and is aimed at all personnel who wish to become familiar with the best practices for IT Service Management, as def...
  3. ITIL v3 Intermediate Level Capability Stream ITIL v3 Capability Stream ceritifcation
  4. ITIL v3 Intermediate Level Lifecycle Stream ITIL v3 Intermediate Level Lifecycle Stream certification
  5. Managers Certificate in IT Service Management While the Foundation Certificate is primarily focused on understanding the terminology and the Practitioner’s Certificates on the processes in a specific area, the Manager’s Certificate is aimed at th...
  6. Practitioner Certificate in Configuration Management. ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...
  7. Practitioner Certificate in Service Desk & Incident Management. ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...
  8. Practitioner Certificate in Change Management. ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...
  9. Practitioner Certificate in Problem Management ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...
  10. Practitioner Certificate in Release Management. ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...
  11. Practitioner Certificate in Service Level Management. ITIL® Practitioner's Certificate These courses are aimed at those who are responsible within their organisation for designing specific processes within the IT Service Management discipline, and perfo...