Perpetual Solutions
Tuition House
27-37 St Georges Road, London
SW19 4DS

+44 (0)20 7620 0033
+44 (0)20 7620 0055

Category: ITIL Training Courses

IT Vendor Courses ITIL Training Courses

Onsite Training Courses and Scheduled Training Solutions

We provide both onsite training and scheduled training courses across UK, EMEA, US and Asia/Pac. Please click on the course titles below to see course outlines, schedules and delivery locations.

CAMP ITIL® Capacity Management Practitioner
CAMP is a 3 day training course providing practical guidance on design, implementation and integration of an ITIL® Capacity Management process.

ITIL V2-V3 Foundation Bridge Course
A 1 day training course offering a V2-V3 Foundation Bridge - a fast track route to an ITIL version 3 Foundation level of knowledge.

ITIL V2-V3 Manager's Bridge Course
A 5 day training course offering ITIL V2-V3 Manager's Bridge - a fast track route to the ITIL V3 Diploma in IT Service Management.

ITIL V3 Half Day Overview
A half day training course offering all levels of IT professionals an ITIL V3 Half Day Overview - a high level overview of Service Management.

ITIL V2 Practitioner Certificate in Service Level Management
A 3 day training course covering the ITIL V2 Practitioner Certificate in Service Level Management material prior to the Practioners's exam.

ITIL V2 Practitioner Certificate in Service Level Management Exam
The examination for the training course ITIL2SL ITIL V2 Practitioner Certificate in Service Level Management.

ITIL V2 Practitioner Certificate in Service Desk & Incident Management Exam
This is the exam for the training course covering the ITIL V2 Practitioner Certificate in Service Desk & Incident Management.

ITIL V2 Practitioner Certificate in Problem Management Exam
This is the examination for the training course ITIL V2 Practitioner Certificate in Problem Management.

ITIL V2 Practitioner Certificate in Change Management Exam
This is the exam for course ITIL V2 Practitioner Certificate in Change Management.

ITIL V2 Practitioner Certificate in Configuration Management Exam
This is the exam for course ITIL V2 Practitioner Certificate in Configuration Management, booking code ITIL2CF.

Half Day ITIL Awareness V3
The Half Day ITIL Awareness V3 training course provides a high level overview of Service Management with emphasis on Service Transition and Operation

One Day ITIL Awareness V3
The One Day ITIL Awareness V3 training course is an introduction to Service Management and familiarises delegates with the five core ITIL v3 volumes.

Polestar IT Service Management Simulation Game
The Polestar IT Service Management Simulation Game is a high-energy training course that reinforces best-practice frameworks in an exciting environment

Foundation Certificate in IT Service Management - ITILV3
The Foundation Certificate in IT Service Management - ITILV3 training course covers the five core fundamentals of the IT Infrastructure Library®

ITIL SM Configuration Management
The ITIL SM Configuration Management qualification training course covers the Service Management discipline of Configuration Management

ITIL Service Management Awareness
The 1 day ITIL Service Management Awareness training course is about promoting professional, efficient and effective support & delivery of IT Services

Half Day ITIL Service Management Awareness
The Half Day ITIL Service Management Awareness training course promotes professional, efficient and effective support & delivery of IT Services.

ITIL V2 Foundation Certificate in IT Service Management
ISEB Foundation Certificate in IT Service Management (ITIL) training course covers the fundamentals of the ITIL Service Delivery & Support publications

ITIL V2 Manager's Certificate Mock Exam, Case Study and Review Days
The Managers Certificate in IT Services Management - ITIL Revision Day training course is a refresher of the material covered in SM Delivery & Support

ITIL V2 Manager's Certificate in IT Service Management - Part 2 Service Delivery
ISEB Managers Certificate in IT Service Management (ITIL Service Delivery) training course is part 2 of the four stage Manager's certificate programme

ITIL V2 Manager's Certificate in IT Service Management - Part 1 Service Support
ISEB Managers Certificate in IT Service Management (ITIL Service Support) training course is part 1 of the four stage Manager's certificate programme

ITIL Foundation Course
A 3-Day Training Course on ITIL Foundation; provides a solid foundation for an entry-level professional qualification in IT Service Management.

ITIL Service Support
A 5-Day Training Course on ITIL Service Support; leads to the highly commended formal ISEB Manager's Certificate in IT Service Management.

ITIL Service Delivery
A 5-Day Training Course on ITIL Service Delivery; leads to the highly commended formal ISEB Manager's Certificate in IT Service Management.

ITIL V2 Practitioner Certificate in Change Management
A 3-Day Training Course on ITIL SM Change Management; covers Service Management discipline of Change Management as described in the ITIL Service Support book

ITIL V2 Practitioner Certificate in Configuration Management
A 3-Day Training Course on ITIL SM Configuration Management; covers the Service Management discipline of Configuration Management

ITIL V2 Practitioner Certificate in Problem Management
A 3-Day Training Course on ITIL SM Problem Management; covers the Service Management discipline of Problem Management

ITIL V2 Practitioner Certificate in Service Desk & Incident Management
A 3-Day Training Course on ITIL SM Service Desk & Incident Management; covers Service Management disciplines associated with Service Desk & Incident Management

ITIL V2 Practitioner Certificate in Service Level Management
A 3-Day Training Course on ITIL SM Service Level Management; covers the Service Management discipline of Service Level Management

ITIL Exam Revision Day
A 1-Day Training Course on ITIL Exam Revision Day; a full day of revision preparing for the Managers Certificate in IT Service Management

Would you like any of these courses to be delivered onsite at your location? Click here to make an onsite training enquiry or call Sales on +44 (0) 20 7620 0033. For public scheduled dates click here .