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IT Vendor Courses Comptia A+, N+, iN+ Training Courses
A+ Certification - Accelerated v11
Course Duration: 5 days
Course Code: AG266
Course Description:
This bundle package includes the 5-day courses CompTIA A+ Certification Essentials Support Skills and CompTIA A+ Certification Electives Support Skills. The course will teach support newcomers the fundamental principles of supporting desktop and portable computers and operating systems.
On course completion, students will be able to:
- Identify types and characteristics of PC components, including motherboard, CPU, memory, and storage, input, and output devices.
- Install and configure peripheral devices.
- Identify types and characteristics of portable computers.
- Install and configure Microsoft Windows 2000 and Microsoft Windows XP.
- Perform basic PC maintenance and troubleshooting.
- Understand fundamental principles of securing IT systems and working safely.
- Communicate effectively with customers.
- Install and configure print and imaging devices.
- Understand fundamental principles of implementing LANs and internet access.
- Describe PC support industry job roles.
- Manage Windows using command line tools and edit the Registry.
- Use Remote Tools to deploy, maintain, optimise, and troubleshoot systems.
- Use tools to recover or restore a damaged installation.
- Configure and troubleshoot local network and wireless connections.
- Configure and manage users, groups, and shared resources.
- Configure and secure internet connections and web browser software.
- Perform preventative maintenance using approved tools and products.
- Assemble, disassemble, and upgrade PC and notebook components.
- Configure and update BIOS/CMOS.
- Troubleshoot, optimise, and upgrade hardware.
- Troubleshoot and maintain printers and scanners.
Who should attend?
This course is intended for students wishing to qualify with CompTIA A+ Certification for PC Support professionals. It is also suitable for students wanting to improve their skills in PC support and administration.
This course will prepare students for the 220-601 CompTIA A+ Certification Essentials exam for the objectives released in September 2006 and for the students' chosen CompTIA A+ Certification Elective exam:
- 220-602 CompTIA A+ Certification IT Technician
- 220-603 CompTIA A+ Certification Remote Support Technician
- 220-604 CompTIA A+ Certification Depot Technician
Prerequisites:
Students should have successfully completed PC Fundamentals or have basic experience of using a PC, Windows and browsing the Web. The following key skills are recommended:
- Use a keyboard and mouse.
- Recognise the main components of a PC (such as case, monitor, mouse, and keyboard) and different data media such as floppy disks or CD-ROMs.
- Start the computer and navigate the Desktop.
- Use Windows Explorer to create directories and subdirectories; and move, copy, or rename files and directories.
- Use Internet Explorer to view websites.
Relevant Certifications:
This course includes the following modules:
PC Components
Portable Computers
Operating Systems
PC Support
Printers and Scanners
Networking
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Glasgow (RenSt) |
5 days |
£1925 |
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Leeds |
5 days |
£1925 |
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London (Mid) |
5 days |
£1925 |
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