Perpetual Solutions
Tuition House
27-37 St Georges Road, London
SW19 4DS

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Training Course Outline

Wireline Telecom Courses Telecomms Billing Training Courses

Billing for Multiple Products and Services

Course Duration: 1 Day

Course Code: PWL123

Course Description:

A 1-day Training Course on Billing for Multiple Products and Services. Comprehensive look at processes in convergent billing for bundled services.

Prerequisites:

Delegates require a basic understanding of the billing process. If delegates do not have this experience they can attend Billing in Telecoms.

Prerequisite courses:

Billing in Telecoms

Follow on courses:

Billing for IP and Applications

This course includes the following modules:

What Convergent Billing is

Why convergent billing is important
The elements of billing
The elements of billing

How Convergent Billing Works

Usage information required
CDR (Call Detail Records)
Services
Mediation of records
Verification
Collation
Types of billing systems – Off the shelf, Bespoke or Outsourced

Customer Care

The importance of Customer Care in a multi-service environment
What do the customer want
How do you provide that

Pricing

How do you price multiple products
The implications of bundled products
Principals of tariff structuring

Operational Aspects

How the services are grouped
How inter-suppliers billing happens
Which controls are lost and gained?

Location	Duration	RRP	Jul	Aug	Sep	Oct	Nov	Dec
Click on course date to make a booking or check availability.
London	1 days	£595					10 - 10

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