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Training Course Outline

IT Vendor Courses   Microsoft Windows 2000 Training Courses

M1560: Updating Support Skills from MS Windows NT 4.0 to Wind 2000

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Course Duration: 5 days

Course Code: M1560

Course Description:

This course is to provide Microsoft® Windows NT® 4.0 support professionals with the knowledge and skills necessary to support Microsoft Windows® 2000–based networks. This is a performance-based course, designed around the job-related tasks a support professional must perform using new or modified features in the Windows 2000 operating system.

Prerequisites:

Delegates should have knowledge of, or equivalent skills of

- Course 803, Administering Microsoft Windows NT 4.0, - and Course 922, Supporting Microsoft Windows NT 4.0 Core Technologies. - As wells as a thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing , and experience of supporting networks and end users.
- Administering the Windows NT Server and Windows NT Workstation operating systems in real-world situations.
- Creating and administering user and group accounts.
- Troubleshooting problems that prevent users from logging on to a network; managing network resources.
- Setting up and administering permissions for files and folders.
- Taking ownership of folders.
- Troubleshooting when users are unable to gain access to disk resources.
- Setting up a printing environment.
- Administering printers.
- Troubleshooting printing problems.
- Monitoring network resources.
- Backing up and restoring files and folders.
- Recognizing problems related to the boot process.
- Determining the appropriate action to take for common problems.
- Installing and configuring Windows NT.
- Creating and implementing system policies.
- Creating and managing partitions, file systems, and fault-tolerant volumes.
- Supporting running applications under Windows NT.
- Identifying network components and describing their function on a Windows NT–based computer.
- Installing and configuring network transport protocols.
- Installing and configuring network services on Windows NT Server.
- Implementing remote access service (RAS).
- Installing client software.
- Implementing and troubleshooting directory replication.
- A thorough understanding of DHCP, WINS, and Internet Protocol (IP) subnetting and routing.

Relevant Certifications:

MCDBA: on Microsoft SQL Server 2000

MCSA: on Microsoft Windows 2000

MCSA: Security on Microsoft Windows Server 2003

MCSA: Messaging on Microsoft Windows 2000

MCSA: Security on Microsoft Windows 2000

MCSE: on Microsoft Windows 2000

MCSE: Messaging on Microsoft Windows 2000

MCSE: Security on Microsoft Windows 2000

This course includes the following modules:

At the end of the course, students will be able to:

• Install Windows 2000 and describe tools used for unattended installations.
• Install, configure, and troubleshoot the DNS Server Service.
• Explain the relationship between Active Directory structure and network organization.
• Install and configure Active Directory in a network.

 

To make an enquiry for this course to be run ONSITE at your location, click here or call Sales on +44 (0) 20 7620 0033.

Perpetual Solutions are a global provider of onsite training solutions throughout London, UK and the rest of the world. For scheduled training our UK partner network provides an unrivalled choice of courses.

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