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Training Course Outline

IT Vendor Courses   User Microsoft Office Training Courses

Outlook 2002 Level 1

This course has been retired. Please view currently available User Microsoft Office Training Courses.

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Course Duration: 1 Day

Course Code: DOLXPB

Course Description:

Students will use Microsoft Outlook 2002 as a tool for communication and organization. Topics covered include sending, receiving, and organizing messages, scheduling appointments, events, and meetings, using contacts, creating tasks and using notes. The course is suitable for persons preparing to be certified Microsoft Office User Specialist (MOUS) in Outlook.

Prerequisites:

To gain maximum benefit from this course delegates should be able to demonstrate the following skills:

Windows 2000: Introduction

This course assumes that you have used a mouse and a keyboard and are able to navigate within the Windows environment. It also assumes that you are familiar with the concept of e-mail as a communication tool.

Follow on courses:

Outlook 2002 Level 2

Outlook 2002 Level 3

Relevant Certifications:

MOS: Microsoft Office XP Track

This course includes the following modules:

At course completion, delegates will be able to:

• Send a mail message, change message formatting, attach a file to a message, check the spelling and grammar, create a message with voting buttons, and send a message to a single user and to multiple users.
• Open an unread message and reply to it, open and save a message attachment, print a message, forward a message, mark a message as unread, and delete a message
• Schedule an individual and a recurring appointment and an event, and edit, delete, and restore an appointment. You will also print the calendar in two different views.
• Schedule a meeting and reserve meeting resources, reply to a meeting request, propose a new meeting time, update a meeting, track meeting responses and attendee status, and cancel a meeting.
• Add and edit a contact, and sort and find contacts.
• Create and edit a task and display a task list, mark a task as complete, and delete a task.
• Sort messages, create personal folders and subfolders, move messages between folders, rearrange folders and subfolders and search for messages.
• Create, display and resize, note, assign contacts to notes and assign categories to notes.

 

To make an enquiry for this course to be run ONSITE at your location, click here or call Sales on +44 (0) 20 7620 0033.

Perpetual Solutions are a global provider of onsite training solutions throughout London, UK and the rest of the world. For scheduled training our UK partner network provides an unrivalled choice of courses.

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