Hands On

Hands On Training

This course includes practical application of the subjects covered.

Official

Official Curriculum

This course is part of the Course Vendor's official Course Curriculum.

Course Code PAIATVS1
Duration 5 Days
Price Available on request
Booking Request Info

Course Description

This is a five day course designed to empower the partner with the capacity to install, configure, maintain, and troubleshoot a Cisco TelePresence network so that 80 percent of all field activity is unassisted.

Target Audience: This course is designed for installation and support engineers involved in the deployment, maintenance and troubleshooting of Cisco Telepresence solutions.

After you complete this course you will be able to:

  • Locate support documentation, and install, operate, configure, maintain, and troubleshoot the Cisco TelePresence Codec C90
  • Describe the call-control protocols, and install, configure basic registration capabilities for, and troubleshoot the Cisco TelePresence Video Communication Server (VCS).
  • Locate support documentation, and install, operate, configure, maintain, and troubleshoot the Cisco TelePresence Multipoint Control Unit (MCU).
  • Install, operate, configure, maintain, and troubleshoot the Cisco TelePresence Management Suite (TMS).

Course Modules

Cisco TelePresence System Integrator C Series Endpoints (6 topics)

  • Operating the C Series
  • Finding Documentation for the C Series
  • Installing the C Series Endpoints
  • Configuring the C Series Endpoints
  • Maintaining the Codec C90
  • Troubleshooting the C Series Codec

Call Control for the Cisco TelePresence Video Communication Server (4 topics)

  • Understanding Registration Protocols and Cisco VCS Installation
  • Configuring Cisco TelePresence Video Communication Server
  • Backing Up and Restoring the Configuration
  • Troubleshooting Call Issues

Cisco TelePresence Multipoint Control Unit (7 topics)

  • Setting Up the Cisco TelePresence Multipoint Control Unit
  • Configuring the Cisco TelePresence Multipoint Control Unit
  • Operating the Cisco TelePresence Multipoint Control Unit
  • Customizing the Cisco TelePresence Multipoint Control Unit
  • Using Global Conference Settings
  • Upgrading and Backing Up Cisco MCU Software
  • Troubleshooting the Cisco TelePresence Multipoint Control Unit

Cisco TelePresence Management Suite (6 topics)

  • Operating the Cisco TelePresence Management Suite
  • Installing and Configuring the Cisco TelePresence Management Suite and the SQL Database
  • Using SQL
  • Creating Zones
  • Creating Permissions
  • Troubleshooting the Cisco TelePresence Management Suite

Labs (28 topics)

  • Lab 1-1: Documentation
  • Lab 1-2: Installation
  • Lab 1-3: Basic Configuration
  • Lab 1-4: Advanced Configuration
  • Lab 1-5: Upgrade Cisco TelePresence Codec C90
  • Lab 1-6: Troubleshooting
  • Lab 1-7: Logs
  • Lab 2-1: Basic Configuration
  • Lab 2-2: SIP Configuration
  • Lab 2-3: Backup and Restore
  • Lab 2-4: Troubleshooting
  • Lab 3-1: Documentation Quiz
  • Lab 3-2: Basic MCU Configuration
  • Lab 3-3: MCU Operations
  • Lab 3-4: MCU Customization
  • Lab 3-5: Customizing the MCU Auto-Attendant
  • Lab 3-6: Adding and Updating Conference Settings
  • Lab 3-7: Configuration Settings for Customer Scenario
  • Lab 3-8: Upgrade and Restore
  • Lab 3-9: Troubleshooting Quiz
  • Lab 3-10: MCU Troubleshooting
  • Lab 3-11: Fault Finding
  • Lab 4-1: Cisco TMS Basic Configuration
  • Lab 4-2: Cisco TMS Advanced Configuration
  • Lab 4-3: Maintaining the SQL Database
  • Lab 4-4: Implementing Zones
  • Lab 4-5: Configuring User Permissions
  • Lab 4-6: Troubleshooting Cisco TMS

Prerequisites

Attendees should meet the following prerequisites:
  • Completed and passed the TelePresence Video Sales Engineer for Express eLearning and Exam 650-293 PATVSEE
  • Completed and passed the TelePresence Video Sales Engineer for Advanced eLearning and Exam 650-296PATVSEA

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