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ACUCM: Administering Cisco Unified Communications Manager v7.0

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Course Duration: 3 Days

Course Code: ACUCM

Course Description:

Administering Cisco Unified Communications Manager (ACUCM) v7.0 provides system administrators and networking professionals with an understanding of the Cisco Unified Communication Manager System from a Level One support perspective.This is an entry-level course that begins with the basic concepts of IP telephony and very quickly moves the learner forward into an understanding of the Cisco Unified Communication Manager concepts: clustering, route plans, digit manipulation, call admission control, survivability, media resource, and Cisco Unified Communication Manager features, all of which are important in supporting IP telephony in the enterprise network.

 

After you complete this course you will be able to:

• Discuss Cisco Unified Communication Manager and how it is deployed in the IP telephony network
• Use the basic administrative functions to set up the Cisco Unified Communications Manager server, add users, and perform a backup and restore
• Describe the parameters that affect phones and devices in the network, their configuration, and registration
• Develop a basic route plan, explain its purpose, and configure in the IP telephony network
• Explain the use of transformation masks, route filters, DDI, and translation patterns to accomplish specific types of digit manipulation and call routing
• Describe partitions and CSSs and their use, function, and configuration
• Describe CAC and Cisco Unified SRST
• Describe the various media resources as well as their use and configuration in Cisco Unified Communications Administration
• Describe the basic features and services of Cisco Unified Communications Manager and their configuration in Cisco Unified Communications Manager Administration
• Describe the available phone and directory number options, user web pages, and BAT

Prerequisites:

No prerequisites are necessary. However, learners are expected to have a working knowledge of computer software, Windows navigation, and the ability to understand concepts of voice and computer system operation.

This course includes the following modules:

Course Content

• Reviewing Telephony and IP Phones; comparing Legacy and IP Telephony Technology
• Cisco Architecture for Voice, Video and Integrated Data
• Networking Terms and Concepts
• What's new in CUCM 5 & 6
• CUCM 6 Mobility feature set
• Introducing Cisco IP Phones
• An Overview of a Cisco Unified Communications System
• Understanding Cisco Unity Global Subscriber Settings
• Understanding Cisco Unity Subscriber Accounts and Settings
• Monitoring Unified Communications Systems
• Maintaining Unified Communications Systems
• Reporting in Unified Communications Systems

 

Location	Duration	RRP	Mar	Apr	May	Jun	Jul	Aug
Click on course date to make a booking, check availability, or find out about available discounts.
Cirencester	3 days	£1595		26 - 28			28 - 30
Glasgow (RenSt)	3 days	£1595		26 - 28
London	3 days	£1595	29 - 31			1 - 3
London (Ros)	3 days	£1595			4 - 6		12 - 14
Manchester	3 days	£1595			4 - 6
QA Leeds (Russell St)	3 days	£1595	24 - 26			2 - 4
Wokingham	3 days	£1495				14 - 16

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