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Cisco Unified Communication Project Management

This course has been retired. Please view currently available Cisco Voice CCVP Training Courses.

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Course Duration: 5 Days

Course Code: GK2750

Course Description:

Learn how to manage a Cisco Unified Communication project by using Cisco’s best practices and processes in deploying a Cisco IP Telephony Solution successfully. You’ll learn the project management framework of initiation, planning, execution, control and formal closing, along with Cisco’s Life cycle approach prepare, design, plan, implement, operate and optimize. You’ll learn the basic fundamentals of Cisco’s IP telephony components and discover the critical high-level technical topics encountered during an IPT (Internet Protocol Telephony) implementation.

In this course, you’ll focus on real world scenarios using common tools and techniques used during real IPT deployments by project managers and integrators. You will learn how to manage an IPT project at every stage of the process from start to finish.

 

This course is particularly suitable for Cisco engineers and other technical professionals responsible for VoIP implementation, including voice/data integration; network engineers; VoIP project managers; and VoIP project team members.

 

At the end of this course delegates will know How to:

 

• Basic terminology of project management
• Cisco’s IPT terminology and components
• Unified Communication deployment steps
• Complete a Business Case Development to identify, access and manage common IPT risks
• Complete a High Level design Template
• Create a Project Management Plan
• Develop a system Implementation and migration plan
• Manage project change through formal change control processes
• Build an effective project schedule
• Develop an accurate project budget using real world tools and templates
• Build a bill of material list (BOM)
• Complete a final project close out

Prerequisites:

Student must have a basic understanding of Project management processes or must be familiar with Cisco Life cycle processes.

This course includes the following modules:

Project Management Framework

• Process Groups
• Life Cycles
• Knowledge Areas

Cisco Unified Communication Life Cycle

• Introduction to Cisco Unified Communication Lifecycle
• Unified Communication Terminology and Components
• PPDIOO- Life Cycle Prepare, Plan, Design, Implement, Operate and Optimize
• Cisco Life cycle comparison with PMP concepts
• Unified Communication deployment Steps

Prepare Phase

• Information Gathering Process
• Business Requirement Development
• Technology Strategy Development
• High-Level Design Development
• Business Case Development

Plan Phase

• Project Management Plan
• Communication Management Plan
• Complete System Requirement Validation
• Complete Network, Application ,Operation and Site Readiness Assessment
• Perform Project Kickoff Meeting

Design Phase

• Detailed Design Development
• Migration Plan Development
• Staging Plan Development
• Implementation Plan Development
• System Acceptance Test Plan Development
• Operation Plan Development
• Staff Plan Development

Implement Phase Exercise

• Staging Phase
• System Implementation
• System Acceptance Testing
• System Migration
• Operation Implementation
• Staff Training

Operate Phase

• Systems Monitoring
• Incident Management
• Problem Management
• Change management
• Configuration Management
• Security Administration

Optimize

• Business Case Alignment
• Technology Assessment
• Operations Assessment

Final Project Close Out

• Hands �on Labs: Deploy an IPT solution by using real word scenarios. Labs will consist of two Case studies in which students will perform project management task as a group and later individually. Lab will consist of detailed steps in preparing, planning, and designing, implementing, operating and optimizing an IPT solution.

 

To make an enquiry for this course to be run ONSITE at your location, click here or call Sales on +44 (0) 20 7620 0033.

Perpetual Solutions are a global provider of onsite training solutions throughout London, UK and the rest of the world. For scheduled training our UK partner network provides an unrivalled choice of courses.

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