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Training Course Outline

IT Vendor Courses   Microsoft Windows XP Training Courses

M2272: Implementing and Supporting Microsoft Windows XP Professional

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Course Duration: 5 days

Course Code: M2272

Course Description:

The purpose of this course is to address the implementation and desktop support needs of customers that are planning to deploy and support Microsoft Windows® XP Professional in a variety of stand-alone and network operating system environments. Customers have indicated that they require an in-depth training solution for implementing and supporting Windows XP Professional. Therefore, this course will address customers' needs for knowledgeable personnel that can support desktops running Windows XP Professional.

Prerequisites:

Students should have:


- A+ certification, or equivalent knowledge.
- Net+ certification, or equivalent knowledge.
- Completed Course 2028, Basic Administration of Microsoft Windows 2000, or have equivalent knowledge of administrative tasks

Prerequisite courses:

M2028: Microsoft Windows 2000 Basic Administration

Relevant Certifications:

MCSA: on Windows Server 2003

MCSA: on Microsoft Windows 2000

MCSA: Messaging on Microsoft Windows Server 2003

MCSA: Security on Microsoft Windows Server 2003

MCSA: Messaging on Microsoft Windows 2000

MCSA: Security on Microsoft Windows 2000

MCSE: on Windows Server 2003

MCSE: Messaging on Microsoft Windows Server 2003

MCSE: Security on Microsoft Windows Server 2003

MCSE: on Microsoft Windows 2000

MCSE: Messaging on Microsoft Windows 2000

MCSE: Security on Microsoft Windows 2000

Prerequisite Certifications:

Comptia A+ Certification

Comptia Network+ Certification

This course includes the following modules:

Installing Microsoft Windows XP Professional

• Planning an Installation of Microsoft Windows XP Professional
• Installing Windows XP Professional from a Product CD
• Installing Windows XP Professional from a Server
• Upgrading to Microsoft Windows XP Professional
• Transferring User Settings by Using the USMT
• Performing Post-Installation Tasks
• Troubleshooting Failed Installations

Automating an Installation of Microsoft Windows XP Professional

• Introduction to Automating an Installation of Windows XP Professional
• Creating Answer Files
• Creating a Uniqueness Database File
• How Setup Uses Answer Files and UDFs
• Performing an Automated Installation of Windows XP Professional
• Introduction to Creating and Deploying an Image
• Preparing a Reference Computer
• Creating

Configuring Hardware on a Computer

• Testing

Troubleshooting the Boot Process and Other System Issues

• Deploying an Image Configuring Plug and Play Devices

Configuring Microsoft Windows XP Professional to Operate in Microsoft Windows Networks

• Running Microsoft Windows XP Professional
• Installing and Configuring Hardware Devices
• Working with Drivers
• Troubleshooting Hardware Devices

Configuring the Desktop Environment

• Examining the Windows XP Professional Boot Process
• Controlling System Settings During the Boot Process
• Changing Startup Behavior Using the Boot.ini File
• Using Advanced Boot Options to Troubleshoot Startup Problems
• Using the Recovery Console to Start the Computer
• Restoring a Computer to a Previous State

Configuring and Supporting TCP/IP

• Examining Workgroups and User Accounts
• Creating and Authenticating Local User Accounts
• Configuring Local Security
• Configuring Logon Options in a Workgroup
• Configuring Networking Options in a Workgroup
• Joining a Domain
• Operating in a Domain

Configuring Names Resolution

• Configuring User Desktop Settings
• Customizing the Desktop Environment
• Configuring System Settings
• Understanding How Profiles and Group Policy Affect Desktop Customization
• Using Remote Assistance

Configuring Windows XP Professional for Networks Running Novell NetWare and UNIX Operating Systems

• Introduction to TCP/IP
• Examining Classful IP Addressing
• Defining Subnets
• Using Classless Inter-Domain Routing
• Configuring IP Addresses
• Troubleshooting IP Addresses

Supporting Remote Users

• Determining TCP/IP Name Resolution Methods
• Configuring DNS Client Name Resolution and DNS Dynamic Updates
• Configuring Name Resolution on WINS Clients
• Working with LmHOSTS

Configuring Microsoft Windows XP for Mobile Computing

• Installing and Configuring Client Service for NetWare
• Interoperating with UNIX
• Configuring UNIX Interoperability
• Installing Windows XP Professional Client Features to Operate with UNIX Servers

Managing Disks

• Establishing Remote Access Connections
• Connecting to Virtual Private Networks
• Configuring Inbound Connections
• Configuring Authentication Protocols and Encryption
• Examining the Remote Desktop Feature
• Configuring Computers to Use Remote Desktop
• Storing User Names and Passwords to Facilitate Remote Connections

Configuring and Managing File Systems

• Configuring Hardware for Mobile Computing
• Configuring Power Management Options for Mobile Computing
• Making Files

Monitoring Resources and Performance

• Folders

 

Location	Duration	RRP	May	Jun	Jul	Aug	Sep	Oct
Click on course date to make a booking, check availability, or find out about available discounts.
Aberdeen	5 days	£1495		2 - 6
Birmingham	5 days	£1495			7 - 11		22 - 26
Bristol	5 days	£1495			14 - 18			13 - 17
Coventry	5 days	£1495	27 - 31			4 - 8
Edinburgh	5 days	£1495			28 - 1
Glasgow (RenSt)	5 days	£1495	19 - 23		21 - 25			6 - 10
Leeds	5 days	£1495	19 - 23		7 - 11		15 - 19
London (Mid)	5 days	£1495		2 - 6 30 - 4	28 - 1		1 - 5	6 - 10
London - Old Broad Street	5 days	£1495		23 - 27		18 - 22		27 - 31
Manchester (Exch)	5 days	£1495				4 - 8
Manchester (Stock)	5 days	£1495		16 - 20
Milton Keynes	5 days	£1495			7 - 11			6 - 10
Reading	5 days	£1495		2 - 6				13 - 17
Swindon	5 days	£1495			28 - 1
Wakefield	5 days	£1495	19 - 23		28 - 1			6 - 10
Wokingham	5 days	£1495			21 - 25		22 - 26

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