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Training Course Outline

IT Vendor Courses   Microsoft.NET Enterprise Servers Training

M8531: Extending Microsoft CRM 3.0

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Course Duration: 3 days

Course Code: M8531

Course Description:

This three-day instructor-led course provides students with the knowledge and skills to develop extensions for Microsoft CRM 3.0.

 

The course focuses on extension methods documented in the Microsoft CRM 3.0 SDK. It includes content on Microsoft CRM Web Service programming, creating and configuring workflow .NET assemblies and business logic extensions (callouts), advanced client-side scripting, application integration capabilities and how to create a customer portal solution that connects Microsoft CRM 3.0 to the internet.

 

This course is intended for .NET developers who work with Microsoft CRM and understand the built-in customization capabilities of the application. Developers attending this course should also understand web development technologies including client-side programming using DHTML. This course is intended for developers creating extensions for a single Microsoft CRM implementation - it does not contain guidance for ISVs creating packaged Microsoft CRM 3.0 add-on products for re-sale.

Prerequisites:

Before attending this course, students must have:

- Completed Course 8525A, Microsoft CRM 3.0 Customization, or have equivalent knowledge of the customization capabilities of Microsoft CRM 3.0.
- At least three months experience creating .NET applications using Microsoft Visual Studio.
- A good understanding of Web development technologies including programming with DHTML.

Prerequisite courses:

M8525: Microsoft CRM 3.0 Customization

This course includes the following modules:

Extensibility Overview

• This brief chapter serves as an overview for the course. It introduces the features available to extend Microsoft CRM 3.0.

Microsoft CRM Architecture

• This chapter describes the Microsoft CRM 3.0 architecture as it applies to practical decisions when planning extensions to Microsoft CRM. A strong understanding of the Microsoft CRM architecture provides insight that can be used when developing extensions.

Common Platform Operations

• This chapter explains how to include the Microsoft CRM Web Service APIs into development projects and how to use common methods available for all Microsoft CRM entities. This module also explains how data types are implemented in Microsoft CRM as well as helper code that developers can use to manage Microsoft CRM data types. Finally, the process of handling SOAP exceptions from the Microsoft CRM Web Services is described.

Advanced Platform Operations

• This chapter explains how to query data and perform actions on the Microsoft CRM platform using the Execute Method with the appropriate Request and Response classes. It also describes the use of Filtered Views, the DynamicEntity class and methods to work with the Microsoft CRM meta-data.

 

To make an enquiry for this course to be run ONSITE at your location, click here or call Sales on +44 (0) 20 7620 0033.

Perpetual Solutions are a global provider of onsite training solutions throughout London, UK and the rest of the world. For scheduled training our UK partner network provides an unrivalled choice of courses.

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