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Managers Certificate in IT Service Management

While the Foundation Certificate is primarily focused on understanding the terminology and the Practitioner’s Certificates on the processes in a specific area, the Manager’s Certificate is aimed at those who need to demonstrate a capability of managing ITIL® - based solutions across the breadth of the Service Management subjects. It is aimed at experienced professionals, who will be involved in the management of service management functions.

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This Certification is relevant to the following Courses:

ITIL V2 Manager's Certificate Mock Exam, Case Study and Review Days

ITIL V2 Manager's Certificate in IT Service Management - Part 2 Service Delivery

ITIL V2 Manager's Certificate in IT Service Management - Part 1 Service Support

ITIL Service Support

ITIL Service Delivery