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Cisco IP Contact Center Express Specialist

Overview:

The Cisco IP Contact Center (IPCC) Express Specialist certification validates the comprehensive set of skills and knowledge required to plan, design, implement, and operate the Cisco Unified Contact Center Express (Formerly the Cisco IPCC Express Edition).

Recertification:

Cisco Specialist Certifications are valid for two years. To recertify, take and pass the current version of the required exam(s) or pass a current CCIE written exam.

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This Certification is relevant to the following Courses:

CUCCXD: Unified Contact Center Express and Unified IP IVR Deployment

This Certification is relevant to the following Exam.

Cisco Exam: 642-164 UCCX
http://www.cisco.com/web/learning/le3/current_exams/642-164.html